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Mark Quail

Director of Permanency & Family Support


(518) 603-4633


Areas of Expertise:

Family First Prevention Services Legislation, Residential Case Management, Prevention Services, Specialized & Therapeutic Foster Care, Child Welfare,  Health & Human Services, Accreditation, Healthcare Systems 


California Polytechnic State University

Master of Arts in Education 

About Mark

Mark leads St. Catherine’s efforts in proactively responding to the industry changes brought on by recent Family First Prevention Services legislation. He maintains oversight of Residential Case Management, Prevention Services, and Specialized and Therapeutic Foster Care. Mark manages the daily administrative operations for each program and provides direct supervision to program leadership. His focus is on a continuum of care that improves, enhances, and develops long-term connections between children and their caregivers, leading to permanent, stable home circumstances. Mark also has a green belt in LEAN Six Sigma. 

In his previous work in child welfare, Mark spent close to 18 years with a New York State foster care agency, working on quality improvement initiatives, compliance audits, and performance assessment. He spent a number of years as a consultant reviewer for the Children's Bureau of the United States Department of Health and Human Services and, additionally, was a peer reviewer for the Council on Accreditation.


In recent years, Mark worked in a Medicaid, project-driven healthcare transformation initiative that brought together over 170 performing providers to highlight the interconnectivity and redesign of healthcare systems, improved patient advocacy, and population health in the movement to value-based care.

Mark was also an environmental resources educator in the United States Peace Corps, serving in Ecuador, South America in the 1990s.

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